Individuals are serviced at the Organizational Division of the Emergency Response Centre at the address: Vilnius, Petro Vileišio Str. 20A, Room 101.

Phone: +370 5 239 1904, email: [email protected] (the email address is not intended for receiving urgent requests for help and is used only for sending and receiving administrative correspondence).


Opening hours:

  • Monday to Thursday 7.30–16.30 
  • Friday 7.30–15.15

Lunch break 11.30–12.15 

On the eve of public holidays, opening hours are shortened by one hour.



Last updated: 08-09-2022